Apply for the Ericsson Head of BOS Integrated Services Hub jobs in Nairobi, Kenya (2026). Explore high-paying corporate jobs in Kenya with a global telecom company.
If you are exploring latest jobs in Kenya within the corporate and technology space, this senior leadership opportunity could be a strong fit. It is ideal for experienced professionals looking to grow in CORPORATE jobs in Kenya, especially in telecom and IT services.
Job Summary
A senior management role for Head of BOS Integrated Services Hub is currently available at Ericsson in Nairobi, Kenya. This full-time position focuses on leading service delivery excellence, presales strategy, and integrated IT and telecom solutions across the EMEA region.
Job Title
Head of BOS Integrated Services Hub
Organization
Ericsson
Job Location
Nairobi, Kenya
Application Deadline
Application deadline not specified – apply early
Duties and Responsibilities
Leadership and Team Management
- Lead a team of senior professionals delivering integrated services across multiple regions
- Provide direction, coaching, and performance management for team members
- Promote a strong culture of collaboration, innovation, and knowledge sharing
Service Excellence and Delivery
- Oversee service delivery operations, ensuring efficiency and high-quality output
- Develop and expand integrated service offerings, including system integration and IT services
- Ensure readiness of service delivery through proper planning and resource allocation
Presales and Business Growth
- Drive presales activities and contribute to revenue growth and profitability
- Align service strategies with business goals and market demands
- Support development of go-to-market strategies and customer engagement initiatives
Strategic Coordination
- Work closely with solution teams, program managers, and regional units
- Ensure alignment between delivery models and evolving business needs
- Coordinate cross-functional teams across different countries and time zones
Operational Performance
- Manage cost centers and ensure efficient utilization of resources
- Set performance targets and monitor progress regularly
- Support continuous improvement initiatives to enhance delivery efficiency
Customer and Stakeholder Engagement
- Strengthen relationships with customers and partners
- Focus on delivering value-driven solutions and maximizing customer satisfaction
- Encourage additional sales opportunities within existing engagements
Why Work Here
Working with Ericsson offers a chance to build a rewarding career in the corporate technology sector. Benefits include:
- Opportunity to work with a globally recognized telecom leader
- Exposure to large-scale international projects and markets
- A collaborative and inclusive workplace environment
- Access to advanced technologies and innovation-driven projects
- Continuous professional development and leadership growth
Requirements / Qualifications
Education
- University degree in ICT, Engineering, or related field
- MBA or postgraduate qualification is an added advantage
Experience
- Minimum of 12 years of experience in the telecom or IT industry
- Proven leadership experience in professional services or system integration
- Strong background in application development, IT managed services, and integration
Technical Skills
- Deep understanding of telecom systems including OSS and BSS
- Experience with API management, microservices, and cloud-based systems
- Knowledge of data analytics and AI/ML applications in operations
- Familiarity with SDLC methodologies such as Agile, Waterfall, and DevOps
- Experience with frameworks like ITIL, COBIT, and SAFe
Additional Skills
- Strong leadership and team management capabilities
- Excellent communication and presentation skills
- Ability to work with global and culturally diverse teams
- Strong problem-solving and decision-making skills
- Fluency in English (additional languages are an advantage)
Certifications (Preferred)
- ITIL, PMP, Lean Six Sigma or similar certifications
Salary & Benefits (Estimated Range)
Although the exact salary is not disclosed, similar CORPORATE jobs in Kenya at this level typically offer:
- Monthly Salary: KES 400,000 – KES 900,000
- Performance-based bonuses
- Health and wellness benefits
- Retirement and insurance packages
- Opportunities for international exposure and travel
How to Apply
Interested candidates should apply through the official application platform by clicking the provided application button. Ensure your application includes:
- Updated CV or resume
- Relevant professional certifications and achievements
Apply early as the deadline has not been specified.
Important Notes
- Multiple vacancies (4 positions) are available under the same role
- Only shortlisted candidates will be contacted
- Background verification may be required during the hiring process
- The organization encourages diversity and equal opportunity
Disclaimer
This job listing is provided for informational purposes only. Applicants should apply through official company channels. No payment is required at any stage of the recruitment process.
FAQs
1. What is the deadline for this job?
The application deadline is not specified. Candidates are advised to apply early.
2. Where is the job based?
The position is located in Nairobi, Kenya.
3. How many vacancies are available?
There are four positions available for this role.
4. What level of experience is required?
Candidates should have at least 12 years of experience in telecom or IT services, including leadership roles.
5. Is this role suitable for entry-level candidates?
No, this is a senior management role requiring extensive experience.